Returning a physical item to Ubisoft can be done within 30 days of delivery, but it needs to be unused and in its original packaging (for games this includes the plastic wrap still being on the game). Ubisoft does not offer refunds on consumables, digital console keys, downloadable content like expansions, in-game currency, and purchases from their in-game stores. For digital PC game orders, you can request a refund within 14 days of purchase but you will need to have played the game for less than 2 hours to qualify for a refund. There are two different return policies at Ubisoft.

Yes, in the past, Ubisoft has had really great Black Friday deals, including a 20% off promo code last year which you could use on everything except pre-releases and in-game currencies! We’re really hoping to see a discount code this year, make sure you’ve got a Ubisoft Store account because that will give you access to exclusive Ubisoft sales. Once you have an account, sign into it and you can contact the support team or open a support case. You just need to have an email address and create a password. If you haven’t already got one, then it’s really easy to set one up. To contact Ubisoft you need to have a Ubisoft account. You can choose from more shipping options at an additional cost at the checkout.

Alaska, Guam, Hawaii, Puerto Rico, Northern Mariana Islands, and AFO/APO are not included in the free standard shipping offer. Yes, free standard shipping is available on orders from the Ubisoft Store to the United States mainland. Does the Ubisoft Store offer free shipping? The Multi-Access plan costs $17.99 a month and you can play your games on any device you choose. The PC Access plan costs $14.99 a month but you can only play the games on a PC. There are 2 plans for Ubisoft+, the PC Access plan and the Multi-Access plan. The benefits include receiving monthly rewards, getting access to hundreds of games (including new releases!) and you can play your games from the Cloud - this means you can play on any device you want to, including laptops, your mobile or the television. Ubisoft+ is Ubisoft’s monthly subscription plan that gives you access to loads of benefits.

Ubisoft download store